Vanwege onze vakantie worden alle orders die geplaatst worden op en vanaf donderdag 25 juli pas verzonden vanaf maandag 5 Augustus. Als goedmakertje ontvang je als je in deze periode de bestelling doet wel 10% korting op de gehele bestelling! Vul de code: Vakantie2024 in in het afrekenscherm en de korting wordt automatisch verrekend!

What will be the shipping costs?

For products that cannot go through a letterbox and therefore need to be shipped with PostNL Parcel service, we charge 4.95 instead of 6.95. For products that can go through a letterbox, the shipping costs will be 2.95. Above 50 euros we do not charge shipping costs within the Netherlands.

For Belgium We charge 6.95 for shipping. Above 75,00 euros we do not charge shipping costs
For Germany We charge 6.95 for shipping. Above 75,00 euros we do not charge shipping costs
For France We charge 12,50 for shipping. Above 125,00 euros we do not charge shipping costs
For Luxembourg We charge 12,50 for shipping. Above 125,00 euros we do not charge shipping costs
For Austria We charge 12,50 for shipping. Above 125,00 euros we do not charge shipping costs
For England We charge 12,50 for shipping. Above 125,00 euros we do not charge shipping costs
For Spain We charge 13,50 for shipping. Above 150,00 euros we do not charge shipping costs
For Italy We charge 13,50 for shipping. Above 150,00 euros we do not charge shipping costs

How long will shipping take?

Your order will be delivered within 1 to 2 business days with PostNL. As soon as your order is shipped you will receive an email with a link to track your order. Shipping outside the Netherlands can take a few days longer.

I have not yet received my order?

You can track your parcel with the track and trace code from PostNL. You can also always contact us to help you track your parcel for you. You can contact us by e-mail info@hindienbindi.nl or by phone tel: +3165055039

How can I pay for my order?

Via Ideal, Paypal, Klarna pay later, Visa, Mastercard, KBC / CBS, transfer in advance. All payment methods are free of charge.

Will I be refunded for return items?

At Hindi & Bindi there is the possibility to be refunded if your purchase does not meet your expectations for any reason. When you return a product that you have purchased, we will refund the full purchase amount including the original shipping costs back to your bank account. However the shipping costs for the return parcel will be for your own account

Right of withdrawal

You have the right to cancel your order up to 14 days after receipt without giving a reason. After cancellation you have another 14 days to return your product. You will then be refunded the full purchase amount including shipping costs. However the shipping costs for the return parcel will be for your own account. These costs are approximately 6.95 per parcel, check your carrier’s website for the exact rates. If you make use of your right of withdrawal, the product will be returned to us with all accessories included and – if reasonably possible – in its original condition and packaging. To exercise this right of withdrawal, please contact us at info@hindienbindi.nl. We will then refund the order amount within 14 days after registration of your return, provided that the product has already been returned in good order.

Returns

If you have received a product that is defective, you should notify us. You can do this by mail: info@hindienbindi.nl

At Hindi & Bindi there is the possibility to be refunded if your purchase does not meet your expectations for any reason. When you return a product that you have purchased, we will refund the full purchase amount including the original shipping costs back to your bank account. However the shipping costs for the return parcel will be for your own account.

The amount will be refunded as soon as possible, but no later than 14 days after the product has been delivered to us.

You have the right to cancel your order up to 14 days after receipt without giving a reason. After cancellation you have another 14 days to return your product. You will then be refunded the full purchase amount including shipping costs. However the shipping costs for the return parcel will be for your own account. If you make use of your right of withdrawal, the product will be returned to us with all accessories included and – if reasonably possible – in its original condition and packaging. To exercise this right of withdrawal, please contact us at info@hindienbindi.nl. We will then refund the order amount within 14 days after registration of your return, provided that the product has already been returned in good order.

Under the following conditions:

  1. The return shipment must always be notified by e-mail 24 hours in advance.
  2. The returned products need to be unused, undamaged and in its original packaging. They also need to be properly packaged and shipped with sufficient postage.
  3. The buyer will either receive a new product or will be refunded the purchase price of that particular product.
  4. Unstamped or insufficiently stamped mail items will not be accepted by Hindi & Bindi, regardless of the reason for their return.
  5. Amounts already paid will be refunded to you as soon as possible, but no later than 14 days.

A product cannot be exchanged or returned if:

  • The product is no longer in its original packaging.
  • If products are damaged, used or incomplete.
  • If the product is specially ordered and/or requested by you